Communication with Customers and Suppliers
Only the use of legal means shall be allowed when attempting to gain the trust of customers. Employees performing procurement on behalf of the Company shall not accept money or gifts of greater value from suppliers aimed at ensuring that the Company will choose their products or services.
The Company aims to establish relationships with suppliers that are long-lasting and mutually beneficial.
Our Company always aims to settle all supplier invoices on time and pursuant to contractual obligations.
The Company shall treat information related to customers and suppliers as confidential.
The Company offers high quality, reliable and safe products to customers; in every case, it aims to observe all applicable deadlines. The Company only procures goods from suppliers who are able to prove the origin of their products.
It is forbidden to make false statements or overstatements or withhold important information related to the product, owners, senior executives, employees, Company events or the operation of the Company that might lead to the misleading of customers! Before placing an order, the Company shall verify the suppliers through official sources.
In order to fulfill customer expectations and gain their trust, the Company shall provide top quality products and services, as well as communication with customers! In every case, the Company shall request a written guarantee from suppliers regarding products and services ordered.